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our payment terms and methods

what our payment terms are and what we accept

payment terms

all valets must be paid for in advance, except where a credit account or payment on completion has been established and agreed in writing by us in advance. we can no longer accept payment by personal cheque nor company cheque. we will also be happy to accept direct transfers into our account, but these must be approved by us and made in advance. we do accept credit and debit card transactions*.

we do operate a strict debt collection system based upon the 'late payment of commercial debt (Interest) act 1988' and the 'late payment of commercial debt regulation 2002'. charges are made for late payment based upon a daily rate, as well as administration charges and are fully detailed, in addition to elsewhere, on each invoice issued. non account customers are always issued with the invoice after completion of the valet and payment, as the invoice is also a receipt and therefore details how payment was made. invoices are issued on a non-alterable PDF format and sent to the e-mail address given at the time of booking. invoices are normally issued within four working days after the valet was completed.

*PLEASE NOTE THERE IS A £4 CREDIT AND £1 DEBIT CARD CHARGE PER TRANSACTION


our money back guarantee

we're so confident with our staff that we offer a money back guarantee If having had your car valeted and you are not happy with the service and the quality of the valeting then we will give you your money back. We will obviously need an opportunity to correct our mistakes, but if we can not, then the money is yours, that's it - No quibble*.

*see our terms and conditions

valeting services

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