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Questions and
Answers -
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We are often asked
questions, that we consider have simple answers. How do I remove
this?, or what do I |
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do about that? Well here is your chance to ask us.
Simply e-mail your question to
questions@carvalet.co.uk |
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We will try to
answer your question within 48 hours (or the next working day).
However, here are a few |
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questions that are commonly asked. |
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Can I use
washing up liquid on my car without damaging it? |
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NO! is the short
answer. Washing up liquid is very damaging to your paint
because it is highly alkaline - This |
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means that it will fade or oxidise. This can be fairly
easily corrected with a good wash & polish or if more |
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serious a
mechanical machine mop and some paint renovator |
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How often should
I polish my car? |
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Well, that is the
how long is a piece of string question. It does depend on the
vehicle, your usage and where |
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the vehicle parks for sustained periods.
However, we suggest at least once a quarter with a high quality wax |
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and regular use of a
good quality wash wax solution should suffice. |
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What is the best
polish to use? |
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Well that is fairly
simple, though does depend upon why you are polishing. If the
paintwork is in good or fairly |
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good condition, then use a wax with a
high carnauba content. This can be checked via the
manufacturer. |
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We would recommend
Autoglym's High Definition Wax (Explained
here), though there are other similar waxes |
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on the market. |
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How do I remove
vomit/urine and other spillages? |
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Well that is not so
easy, but it is something we can do. However, it is best
not to attempt to remove it with
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anything you have. By doing so you make it more difficult
for us to deal with the problem. As with all
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emergency issues,
we will endeavour to get to you within 24 hours (working days of
course). For more |
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information just click
here |
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I've left my
windows/sunroof open and the rain water has flooded in? |
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Well, that is a
common problem, especially in the summer as both the sunroof and the
windows have been |
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opened during the hot day and then a sudden and
unexpected downpour occurs. Well, as with any flooding |
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of the interior, it
is best to get us in as soon as possible to prevent very bad smells and
potentially staining. Our |
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specialist 'spillages' service is
designed to deal with all
those kinds of lovely problems. For more information just |
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click
here |
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Do
automatic/static hand car washes damage my car? |
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Yes, is again the
straight answer. With both automatic and fixed hand
car washes, not only is the quality |
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dubious, but also they are more than likely to damage your car.
Either, because it is a machine, it does not |
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know when to stop or if
to stop and with a static hand car wash they tend to use cheap products
and re use |
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the same sponges/bins/leathers for all parts of
the car and VERY rarely will they empty the large container of |
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water. This
means that there is an accumulation of dirt. It is also very
unlikely that they have been trained |
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not to scratch you delicate and soft paint. Not so
with us. Our staff regularly clean all equipment, empty all |
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buckets, replace tools, sponges and
leathers and have been fully Autoglym trained (for full details click
here ) |
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Or for DIY tips, click
here |
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When my car goes
in for a service, should I let the garage clean it? |
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That is a very
personal decision and one based upon how you feel about the garage.
However, one way to |
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put your mind at rest is to ask to see the cleaners
Certificate of Competence (For an example click
here). If |
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they do not have one,
then you need to think very carefully about allowing them to clean your car. |
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Is regular
valeting a good idea? |
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Oh Yes! A
regularly maintained car is proven to be worth more than a non
maintained car when it comes to |
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re-sale/trade in. Furthermore, it does
make you feel so good when your car is cleaned regularly properly
- Try |
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it and see what we
mean! |
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Is there a
difference between shampooing and steam cleaning? |
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Well yes, actually
there is. Generally, shampooing relies upon the product to clean
the fabrics and not the |
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temperature of the water. Remember steam is just hot
water and will cool. Once cool, the entire area will |
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be sopping wet.
Therefore to stop mould and damage a steam cleaned seat/carpet/fabric
area should be |
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removed. With all the safety issues this raises and the
distinctly dubious quality issues, it is a much less successful |
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way of getting your
fabrics cleaned. |
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Finally, is
there a difference between valeting and 'detailing'? |
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Yes. Firstly,
detailing is an American term designed to differentiate between a
personal house 'valet' (butler) |
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and a good (car) valet and secondly In
most cases about double the price! Choose the right company and |
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specification
and you will get the same standard for a fraction of the price. |
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